The question for this month’s Carnival:
“What are your life hacks, workflows, tips, tools, apps, websites, skills and techniques that allow you to work smarter and more effectively?“
One of my favorite scenes in the Dead Poet’s Society is when Robin Williams tells his young students to stand on top of their desks. It’s a lesson on seeing life from different perspectives, and not following the pack and doing what everyone else is doing.
Anyone who knows me knows I’m a huge Bruce Springsteen fan. Usually in the middle of his concerts, Springsteen goes into a monologue, saying: “I want you all to GET UP OUT OF YOUR SEATS…..”
So, how does this relate to work hacks? Don’t worry, I’m getting there.
When I first saw this question from David Cohn, I thought of one word: Twitter. It’s become a place I turn to for information, updates, breaking news, etc. But as I thought through the question, I thought I would get radical on my buddy Dave. I enjoyed Will Sullivan’s post as well, including this section:
- Only use the “http://five.sentenc.es/” technique for (most) email responses (Or four or three or two sentences)
- If it’s not time-critical, try to focus on emailing people around 8-9 a.m. in the morning so it’s at the top of their mailbox as soon as they get in, responses tend to be higher because they haven’t developed email fatigue yet.
But what struck me was, well, the lack of the personal touch.
Yes, I’m going to get radical here and suggest GETTING UP OUT OF YOUR SEATS and actually talking to people!
There, I said it.
Now, I’m not sure how much discussion about face-to-face communication came up at the hip kids gathering organized by Mr. Cohn but it’s something I stress often in my Journalism classes at the University of Massachusetts at Amherst. And, frankly, such suggestions usually freak out 20-somethings. Well, most people actually.
Yes, put aside your laptop, smart phones, tablets and mind-melds and go talk to folks!
And, you know what? It works.
Recently, I was trying to deal with a complicated personal issue and my reflex was to send an e-mail. You know what I did? I called the person instead. The discussion went smoothly and things worked out rather nicely.
Would I have achieved the same result via e-mail? Probably not.
E-mail is actually a terrible form of communication, even moreso in a work environment. You never know when one word might be received the wrong way, destroying a relationship. Tone and body language are absent in e-mail — two critical forms of communication, especially in the workplace.
My old boss was fond of saying that if an e-mail goes back and forth three times, end it and go talk in person. I try to follow that advice but even better advice would be this: Why send an e-mail when you can actually talk to someone?
There, I said it.
Anyone who has shot photos or video has heard of the phrase: “Focus with your feet.” So, the next time you sit down to hammer out an e-mail at work, consider “focusing with your feet.”
GET UP OUT OF YOUR SEATS AND GO TALK TO THAT PERSON!
Get Rad People!